This Shipping Policy explains how SIGNATURE RESIDENTIAL SOLUTIONS LTD processes, dispatches, and delivers orders within the United Kingdom.
Order Processing Time
All orders are typically processed within 1–2 working days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeframes
Standard UK delivery usually takes 2–5 working days after dispatch.
Delivery times are estimates and may vary depending on courier performance and delivery location.
Shipping Coverage
We currently deliver to customers across the United Kingdom.
At this time, we do not guarantee international shipping availability.
Shipping Costs
We offer FREE standard delivery across the United Kingdom on all orders.
All products are dispatched from our UK fulfilment partners and delivered directly to your address at no additional shipping cost.
Delivery Information:
Free standard UK delivery on all orders
Dispatch within 1–2 working days
Estimated delivery time: 2–5 working days
Tracking updates provided where available
📦 Additional Notes
Free delivery applies to standard UK residential addresses only.
Delivery times are estimates and may vary depending on courier services and location.Shipping costs (if applicable) will be clearly displayed at checkout before payment is completed.
Order Tracking
Where tracking is available, customers will receive delivery updates via email once the order has been dispatched.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact our support team.
We may require your order number and confirmation details to investigate the issue.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Lost or Delayed Orders
If a parcel is delayed or suspected to be lost, we will work with the courier to investigate and resolve the issue where possible.
Resolution may include replacement or refund depending on the outcome of the investigation.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with supporting photos of the item and packaging.
Contact Information
For any shipping-related enquiries, please contact:
SIGNATURE RESIDENTIAL SOLUTIONS LTD
Email: hello@signatureresidential.uk
Phone: 07863 294751